Privacy Policy

Effective Date: October 21, 2025

1. Introduction and Purpose

Encounter Film Studios (“we,” “our,” or “the Studio”) respects the privacy of individuals and is committed to protecting personal information collected through our website and related services. This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy legislation.

2. Scope and Application

This Policy applies to all visitors, clients, and users of the Encounter Film Studios website. It governs information collected through:

Contact forms
Booking and inquiry forms
Cookies and analytics tools (including Wix Analytics and Google Analytics)

3. Information We Collect

Encounter Film Studios collects the following types of personal information:

Identification and contact details (name, email address, phone number)
Project or rental details submitted through booking or inquiry forms
Technical and usage information automatically collected through cookies, including IP addresses, browser types, and session data (via Wix Analytics and Google Analytics)

4. Use of Personal Information

We use personal information for the following purposes:

Responding to inquiries and processing booking requests
Managing communications related to rentals and services
Monitoring and improving website performance and content
Supporting advertising and marketing through approved platforms (such as Google Ads and Meta Ads)

Encounter Film Studios does not sell personal information to any third party.

5. Cookies and Analytics

We use Wix Analytics and Google Analytics to collect non-identifiable usage information, such as visitor traffic, session duration, and device type. These tools may set cookies or similar technologies to measure engagement and improve functionality.

Data collected through analytics tools may be shared with Google and Wix in accordance with their respective privacy policies. Users may disable cookies through their browser settings; however, doing so may limit website functionality.

6. Data Retention

Personal information submitted through our website is retained indefinitely unless a deletion request is received. This retention enables Encounter Film Studios to reference past inquiries, maintain operational records, and ensure continuity for returning clients.

7. Data Sharing and Disclosure

Encounter Film Studios may share personal information only as necessary with:

Internal personnel involved in managing bookings or client communication
Wix (website hosting and data storage provider)
Google and Meta (analytics and advertising platforms)

We do not share information with unrelated third-party vendors or external service providers.

8. International Data Processing

Data collected through this website may be stored or processed on servers located outside Canada, including in the United States, where Wix and Google maintain operations. By using this website, you acknowledge and consent to the transfer of your personal information to these jurisdictions, where privacy laws may differ from those in Canada.

9. Security Measures

Encounter Film Studios employs reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. While no system is completely secure, we continuously review our security practices to maintain an appropriate level of protection.

10. Access, Correction, and Deletion Requests

Individuals have the right to request access to, correction of, or deletion of their personal information held by Encounter Film Studios.
All such requests may be submitted through the contact form on our website. Verification may be required before action is taken.

11. Updates to This Policy